Our Core Values
Love Leads Everything We Do
We’re fiduciary partners — not brokers. No hidden commissions. No carrier bonuses. Just transparent, measurable results that protect your people and your profit.
IBT Consulting was founded on powerful ideas:
- Health plans can do better.
- Employers should have control of their costs.
- Employees should get the high-quality care they need at a fair price.
- Everyone deserves valued support and a better healthcare experience.
Bringing You a Reimagined Health Plan Solution
IBT Consulting offers a different kind of health plan solution that puts you at the center of the experience. We offer the flexibility, service and support you need to take good care of your employees, their families, and your business. With choices for quality care grounded in substantial savings and options that add value. We promise to deliver a better health plan experience.
Our Gold Standard: To address the clutter and chaos of a broken system. To empower a new, holistic approach that enables you to get the most from your benefits with real savings. And we pledge to stand with you and for you, always.
Commitment
We believe a person works for whomever pays them and most insurance brokers are paid by big insurance carriers. We’re loyal to you and only you. We’re paid directly by our clients and only represent them. We prohibit health plan commissions, bonuses, or overrides from insurers.
Differentiation
Bigger isn’t better in healthcare. In our field this “bigger” means bigger costs, bigger inefficiencies, and much bigger incentives for the all the wrong people. We pride ourselves on providing high-touch consulting services that align us completely with our clients’ goals and vision.
Communication
We don’t just pop in at renewal time – we’re with you every day, all year long. We manage our health plans with a fine-tooth comb so our clients maintain complete control and clarity of their healthcare utilization and spend. We mitigate your risk before it happens.
Transparency
Transparency is our thing, starting with how we get paid. We believe employers have the right to know how much healthcare really costs and where every single dollar is going. We commit to providing round-the-clock access to your health plan data and giving control back to employers.
Our Mission
- We believe every employer deserves a healthcare strategy—not another renewal.
- We believe employees deserve access to better care, not higher costs.
- We believe transparency defeats complexity.
- We believe courage changes industries.
- We believe relationships matter more than transactions.
- We believe that every client we serve has the opportunity to impact hundreds—even thousands—of lives.
This isn't about selling insurance. This is about restoring trust in healthcare and leaving every organization better than we found it. Together, we are building the future of employee benefits.
Meet the IBT Consulting Team
Tammera L. Hollerich
Founder & CEO — Visionary leader blending fiduciary consulting with a people-first mission to transform how employers manage healthcare spend.
Amanda Skon
Client Support Manager — Amanda combines organization with warmth, ensuring plan administration is efficient and human-centered.
Stephanie Chapa
Senior Account Executive — Known for her precision and client care, Stephanie ensures every employer’s experience is seamless and results-driven.
Heather Walker
Data & Compliance Specialist — Heather’s analytical expertise safeguards accuracy and compliance across every client engagement.
Mary Westrup
Director of Client Services — A detail-oriented leader with a heart for service, Mary anchors the IBT experience in trust and consistency.
Catalina
Business Assistant — Dedicated to client success, Catalina supports the team with excellence and empathy in every interaction.
30+ Years
Serving HR & the C-suite
Fiduciary
No carrier bonuses or overrides
All-Female Team
Detail-oriented + data-driven
Measurable Results
Spend control & member experience
Our Approach to Delivering Better Service
At IBT Consulting, exceptional service begins with genuine partnership. Our approach is rooted in understanding each client’s mission, culture, and challenges—ensuring that every solution not only meets immediate goals but also builds lasting resilience. We act as an extension of your leadership team, combining analytics, insight, and empathy to deliver measurable results that elevate both cost control and care quality.
1. Listening First
We begin by listening—understanding your story, mission, and workforce to align every recommendation with your goals and values.
2. Data-Driven Insight
We leverage analytics to expose inefficiencies, reduce waste, and craft strategies that improve financial performance without sacrificing care quality.
3. Continuous Improvement
We maintain active partnership—monitoring outcomes, adjusting strategies, and providing oversight that keeps you ahead of change.
4. Empowering Education
We believe informed clients and employees make smarter choices. Through transparency and education, we help everyone understand their benefits and maximize value.
5. Accountability & Transparency
We uphold fiduciary responsibility with full transparency—offering complete visibility into fees, vendors, and plan performance.
6. Human Connection
We lead with love and empathy. Our all-female team builds authentic relationships founded on trust and communication.
Why Women-Led Teams Deliver Exceptional Results
Studies show that women-led organizations outperform in empathy, communication, and
collaboration—qualities that directly enhance client satisfaction and organizational strength.
%
of clients report higher satisfaction when partnering with women-led teams*
more likely to prioritize employee well-being and retention*
as effective in fostering trust and collaboration across stakeholders*
*Sources: Harvard Business Review, McKinsey & Co. Diversity Report, 2024.
Transparency. Integrity. Results. — The IBT Consulting difference.